Delivery

UK

Delivery is free of charge on orders delivered to the UK mainland. For Scottish and Channel Islands a delivery charge will be applicable. Deliveries sent via DPD will require a signature. Should no one be available at the delivery address to sign for the goods, DPD will leave a card with instructions on how to reschedule delivery, or they will leave them at your nearest designated collection point.

If your order has not arrived as expected, please get in touch via the contact form and I will investigate.

Duties & Taxes

Orders shipped beyond the shores of the UK will be subject to duties and tax, which may be due at the time of delivery. The check out process does not calculate import duty for countries outside the UK. Because of this you may want to consult your local customs office for more details about duties and tax. As a result, Stuart Rodgers is not liable for any import or custom duties that may occur in the process of shipping internationally.

Worldwide delivery times will vary. We will not be held liable for any loss caused if these are late. If your order has not arrived as expected, please get in touch via the contact form and I will investigate.

Returns

Stuart Rodgers wallpaper and tile products are commissioned goods. As a result they are non-refundable and can only be exchanged if they are faulty or damaged. In this instance either for replacement or a credit note valid for 6 months from the original date of purchase. See the terms and conditions page for more information.

For this reason alone, we strongly advise you to order a sample in advance of placing an order.